APPENDIX C

CATEGORY AND PRIORITY CLASSIFICATIONS FOR PROBLEM REPORTING

C.1 Scope.

This appendix contains requirements for a category and priority classification scheme to be applied to each problem submitted to the corrective action system. This appendix is a mandatory part of the standard, subject to the following conditions:

1) these requirements may be tailored by the acquirer, and

2) the developer may use alternate category and priority schemes if approved by the acquirer.

C.2 Applicable documents.

This section is not applicable to this appendix.

C.3 Classification by category.

The developer shall:

a. Assign each problem in software products to one or more of the categories in Figure 4.

b. Assign each problem in activities to one or more of the categories in Figure 1 (shown at the start of Section 5).

C.4 Classification by priority.

The developer shall assign each problem in software products or activities to one of the priorities in Figure 5.

Translator: Simon Wright simon@pogner.demon.co.uk
Last updated: 22.iii.99